Mastering Operational Excellence Through Process Mapping

Long format 50-60 min
Written By Chris Schroeder

A foundational look at process mapping as a business tool — not a one-off diagram exercise, but a discipline for running the operation.

Description: A comprehensive guide to process mapping as a foundational business tool. Covers how to diagram, map and improve construction workflows — from high-level lifecycle maps to detailed SOP-level documentation.

LEARNING OBJECTIVES

  • Understand the value of diagramming and process mapping for operations leadership

  • Learn formats commonly used for process mapping in construction

  • Learn how to interview and lead teams when developing a process map

  • Maintain and improve process maps in a structured way

  • Understand common mistakes and pitfalls when diagramming

Chris Schroeder
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Process Intelligence: Using AI to Map Workflows and SOPs